Refund Policy PEPPER SOFT SRL REFUND POLICY Due to the nature of digital software services, refunds are subject to specific conditions.1. EligibilityRefunds may be considered only if:The service has not yet been deliveredA written agreement specifies refund conditions2. Non-Refundable ServicesCustomized software developmentActivated licenses or deployed systemsConsulting or implementation services already performed3. Dispute ResolutionAll refund requests must be submitted in writing and will be reviewed on a case-by-case basis.